Specific positions are assigned upon arrival to Six Flags Great Escape. Entry-level positions include: Ride Operator, Foods Host/Hostess, and Games Attendant. All employees will be responsible for the following: Demonstrate a high level of customer service. Respond to and take appropriate action to resolve concerns and complaints of guests. Keep supervisor/manager informed of situations relating to facility operation, patron complaints or concerns, accidents, emergency situations, damages, and potential safety hazards. Perform all duties in a safe manner. Games Attendant- Constantly monitor and regulate the behavior of patrons and co-workers in the ride area to prevent unsafe activities and accidents. Warn patrons of safety hazards and enforce rules and regulations in a positive and courteous manner. Assist guests in and out of rides which may include lifting children into seats and buckling seatbelts and/or safety harnesses. Operate ride controls, buttons, and switches which may be mechanical, computerized, or a combination of both. Prepare ride area for opening and closing each day. Keep all ride areas clean including: seats, cars/trains, ride platform, and guest line area. This may include sweeping, scrubbing, mopping, dusting, polishing, vacuuming, and picking up trash. Control entry to ride areas by monitoring pass/ticket usage. May use microphones to engage guests to play games. Food Host/Hostess: • Cooking or preparing food items according to procedure or recipes. Preparing cold drinks, warm drinks, and any other non-alcoholic beverages. Handling sales which will include: taking correct orders, entering sales in a cash register taking money, counting out correct change (coins/bills), giving change (coins/bills) to customers, and completing credit card transactions. Maintaining and cleaning all Food Service areas.