Guest Services Workers are the first line of communication for guests choosing to rent a boat. Establish a welcoming atmosphere from the minute a guest arrives at the Boat Rentals Office. Guest Services Workers are attentive and always willing to answer questions and resolve guest issues, make reservations and educate guests on different boat benefits and add-ons in order to up-sell. Be highly knowledgeable about the marina and surrounding areas and act as a useful resource for all guests. This position requires individuals with a high attention to detail, ability to sell, a strong dedication to customer service and a positive and friendly attitude.