Must be able to lift, move and carry supplies weighing up to 50 pounds.Maintains inventory accuracy for the facility by binning and picking merchandise; utilizing the inventory management system; completing bin audits; working inventory exceptions; and correcting shelf capacities.
Maintains area of responsibility in accordance with company policies and procedures by properly handling claims and returns; zoning the area; arranging and organizing merchandise and supplies; identifying shrink and damages; and ensuring a safe work environment.
Maintains merchandise presentation by stocking and rotating merchandise; removing damaged or out-of-date goods; setting up, cleaning, and organizing product displays; signing and pricing merchandise appropriately; and securing fragile and high-shrink merchandise. Receives and stocks merchandise throughout the facility and organizes and maintains the backroom by following company safety, cleaning, and operating procedures; utilizing equipment appropriately; setting up displays; maintaining modular integrity; receiving, sorting, staging, and delivering merchandise; and completing paperwork, logs, and other required documentation. Helps ensure the proper execution of the customer inventory flow process, the maintenance of backroom standards, the correct processing of freight, and that the backroom is ready for incoming freight.
Provides customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns; and promoting products and services while
maintaining a safe shopping environment. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks;
communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. The person working as CAP1 or CAP2 Stocker at Walmart creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer.
Grasps turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually verifies information, often in small print.