Job Offers

The Bellman is responsible for providing a warm and friendly welcome, escorting our Guests to and from their rooms and assisting them with luggage. The ideal candidate will have a passion for Guest service and ensure that Guests feel at home. In this highly visible role, you will be responsible for storing Guest baggage and assist with loading and unloading baggage into and out of vehicle in a delightful and pleasant way. Bellmen, like all employees, speak English exclusively with Guests and coworkers while on duty. • Employee must be in uniform daily (with belt), including name tag properly displayed, and properly groomed per hotel standards. • At no time are cellular phones allowed to be used during any employee’s work shift. Any employee found using a cellular phone will have the phone immediately confiscated by their supervisor or manager – it may be picked up at the end of the employee’s shift at the Blue Water front office. The second infraction will result in immediate dismissal. • Transport Guest luggage from point of arrival at the hotel lobby to assigned Guestroom, adhering to hotel procedure. • Transport Guest luggage from point of departure from Guestroom to appropriate vehicle, adhering to hotel procedure. • Carefully and accurately tag, store and retrieve luggage. • Identify and explain hotel facilities and features to Guests while escorting them to their assigned Guestroom. • Explain safety and security features of Guestroom upon entering room. • Identify and explain Guestroom features. • Maintain accurate knowledge of scheduled functions and activities within and at the hotel, including time and location. Direct Guests accordingly. • Maintain cleanliness of all company vehicles at all times. • Assist Guests by answering general questions and providing basic directions. • Assist in property quality tours to include inspecting areas with excess trash, laundry, possible safety hazards, as well as assist other departments in times of need. • Set up function space per specifications on the function BEO in advance of event and ensure that all required equipment (AV, etc) is present, connected, tested and in working condition before the event.. • Respond and assist in maintenance calls to include resolving plumbing issues and/or moving furniture for Guests. Be versed in the operation of all room mechanicals (HVAC, lighting, TV remotes, telephones, water, toilets and sinks, Guest in-room safes, etc) • Ensure all assigned tasks are completed in a timely matter and notification to Guest or team member is communicated that tasks have been completed so follow up can be made. • Understands and practices the “15-10-5” rule – when encountering a Guest, at 15 feet, makes eye contact; at 10 feet smiles and at 5 feet says “good morning/afternoon/evening”. Enquires about Guest satisfaction whenever possible and thanks the Guest for staying with us.

Bellman

  • Sponsor
    InterExchange
  • Employer
    The Grand Hotel
  • Position
    Bellman
  • Type of interview
    Skype interview
  • State
    Michigan
  • hourly wage
    $ 10
  • Accommodation
    yes
  • Accommodation price
    $ 119
  • Minimum working hours
    40 hours
  • Extra hours
    yes
  • Level in English
    Advanced
  • Getting started
    1 May - 15 June 2021
  • End of work
    3 - 30 September 2021

About employer

Since 1887 Grand Hotel beckons guests to a bygone era of old-world hospitality and charm. Experience the tradition of Afternoon Tea in the Parlor, dressing up for dinner, nightly dancing to the sounds of the Grand Hotel Orchestra, and sitting in a rocking chair on the world’s longest porch with views of the Straits of Mackinac. This National Historic Landmark has always embraced its rich history, while keeping up with current times. That means today, guests enjoy modern amenities while the hotel's original architecture and charm have been tastefully preserved. Contributing greatly to the hotel’s ambiance is the relaxed atmosphere of Mackinac Island, where cars are not allowed and the horse and carriage and bicycle are favored modes of transportation.

Location

286 Grand Ave, Mackinac Island

Travellers tell

Иван Петов

Иван Пейчев

Аризона

Мария Матева

Maine

“ ”

Работният ден минава неусетно!

“ Природата тук е много красива и впечатляваща, работния ден минава неусетно, тъй като хората около нас са готини и забавни. ”

Уверих се в думите:"Life begins at the end of your comfort zone"

“ В Интеграл се погрижиха за мен сякаш са знаели по-добре от мен самата какво искам.
А за Америка... Каквото и да кажа, няма да е достатъчно, докато не я преживеете сами! ”
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Иван Петов
Работният ден минава неусетно!
Иван Пейчев
Уверих се в думите, че "Life begins at the end of your comfort zone".
Мария Матева

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