The Busser/Runner is responsible for assisting the restaurant servers in providing the best possible service of food and beverage to all Guests by continually removing dirty dishes from Guest tables, serving water, and resetting tables in an expedient manner. Seating Guests in a rotation format as well as taking to-go orders as necessary. Busser/Runners, like all employees, speak English exclusively with Guests and coworkers while on duty. • Demonstrates, encourages and promotes a team spirit amongst the F&B staff. • Picks up and removes all dirty dishes, silverware, and glassware in the dining room whenever necessary and delivers them to the dishwashing area. Separates dishes, silver and glassware into the appropriate areas for washing. • Ensures that the service stations are stocked with appropriate supplies • Assist the servers in clearing off tables during and after Guest meals. Resets tables according to restaurant standard in preparation for new Guests. • Greets Guests after seating, fills water glasses, and delivers bread and butter, refills water and coffee as needed. • Assists the servers when needed by serving Guest meals and responding to Guest requests. • Maintains a clean and orderly workstation at all times. • Informs the supervisor of any problems or Guest complaints. • Completes all assigned side work and cleaning responsibilities. • Assume the role of Room Service attendant as needed. • As assigned must maintain stock, supplies and cleanliness of the Buffet. • Performs other duties as assigned by management • Knowledgeable about entire property, including all scheduled activities, group functions, food and beverage outlets, entertainment and hours of operation of all activities, events and outlets. • Understands and practices the “15-10-5” rule – when encountering a Guest, at 15 feet, makes eye contact; at 10 feet smiles and at 5 feet says “good morning/afternoon/evening”. Enquires about Guest satisfaction whenever possible and thanks the Guest for staying with us.