The Flex Crew at Valleyfair is a high energy, in-demand team that will work in up to three different divisions within the park each day. Associates will follow guest traffic throughout the day, delivering excellent guest service and meeting the needs of the business. Interacts with and assists guests daily, displaying outgoing, friendly, versatile, flexible and professional levels of guest service in accordance with Cedar Fair standards. Utilizes computer to create and process season passes, takes photos of the guests, and ensures proper printing and distribution of the completed passes. Refuses admittance to guests without an admission ticket or season pass as well as those who are in violation of park policies. Foods: Cooks and prepares food items. Serves food in correct portions to ensure proper food cost procedures are followed. Answers questions, ensures quality service and resolves complaints for guests. Takes and fills food and beverage orders from guests. Keep work and dining areas clean, neat, and organized. Serves draft beer and bottled alcoholic beverages. Monitors and manages alcohol sales and consumption consistent with Minnesota Liquor Laws, including checking proper identification for the minimum age requirement of 21 years to purchase alcohol. Retail Sales: Demonstrates, creates and sells merchandise to guests utilizing knowledge of products. Monitors all areas to avoid and/or detect theft to assist in maintaining park assets. Uses cash register to correctly total price and tax on merchandise selected by guests. Provides information in person and via telephone regarding products, services of retail store, and general information about Valleyfair. Wraps, boxes, seals or bags merchandise for guests. • Other duties may be assigned.